Juniper Research has announced the 2023 winners of the Future Digital Awards for Telco Innovation, which honor the most innovative and disruptive telecommunications solutions operating in many areas, including: CPaaS, mobile security, 5G and roaming.

    And it was a good night for telemedia companies such as Digital Virgo, Infobip and Bango, as well as many other tech companies and MNOs.

    So who has a gong?


    • Excellence in telecommunications innovation
    • Mover & Shaker in telecommunications innovation
      • Ehsan Ahmadi, CEO and Founder of VOX Solutions


    • CPaaS Provider of the Year (Platinum & Gold)
      • Vonage Communications API – Platinum Winner
      • Webex Connect – Gold Winner
    • Best Carrier Billing Solution (Platinum & Gold)
      • DV PASS by Digital Virgo – Platinum Winner
      • Winnito and Eliza (Telecoming Chatbots) – Gold Winner
    • Best RCS Initiative (Platinum and Gold)
      • Infobip RCS Business Messaging – Platinum Winner
      • Southwark Consulting in Partnership with Webex CPaaS Solutions – Gold Winner
    • Best roaming solution management (Platinum & Gold)
      • Mobileum Roaming Steering (SoR) – Platinum Winner
      • TOMIA Global IPN 5G Autonomous Active Piloting – Gold Winner
    • Best Mobile Video Solution (Platinum)
      • Huawei and China Unicom – Mobile 3D Video Solution – Platinum Winner
    • Best CCaaS (Contact Center as a Service) Solution (Platinum and Gold)
      • CCaaS (Contact Center as a Service) Solution by Route Mobile – Platinum Winner
      • Genesys CCaaS Solutions – Gold Winner
    • Best AI Chatbot Solution (Platinum and Gold)
      • – Platinum Winner
      • Hyro – Gold Winner
    • Best Conversational Commerce Solution (Platinum and Gold)
      • Nuacem AI – Platinum Winner
      • Vonage Conversational Commerce – Gold Winner
    • Best Customer Data Platform Solution (Platinum & Gold)
      • Veego – Platinum Winner
      • Bango Platform – Gold Winner


    • Best Digital Transformation Project in Telecommunications (Platinum & Gold)
      • Data Services Inventory Matching and Automated Settlement by Deutsche Telekom – Platinum Winner
      • TNS Enterprise Branded Calls – Gold Winner
    • Best 5G Roaming Provider (Platinum and Gold)
      • TNS Roaming Hub – Platinum Winner
      • Vodafone 5G Roaming Hub – Gold Winner
    • Network Virtualization Innovation of the Year (Platinum and Gold)
      • Console Connect – Platinum Winner
      • Rakuten Symphony Symworld Cloud – Gold Winner
    • Best Carrier 5G Solution (Platinum and Gold)
      • EaaS (Edge as a Service) solution from NTT Docomo in partnership with VMWare – Platinum Winner
      • Ericsson’s SMARTNESS Engineering Research Center – Gold Winner
    • Best Cellular IoT Initiative (Platinum and Gold)
      • emnify – Platinum Winner
      • Telit NExT & NExTPlus – Gold Winner


    • The most innovative SMS anti-fraud solution (Platinum & Gold)
      • Mobileum SMS Firewall – Platinum Winner
      • Subex’s First AI-Based Fraud Management Solution – Gold Winner
    • Best Financial Compensation Solution (Platinum & Gold)
      • Financial Clearing and Settlement by TOMIA – Platinum Winner
      • Comfone Phoenix – Billing and Charging Evolution Solution – Gold Winner
    • Best Mobile Authentication Solution (Platinum & Gold)
      • Methique – Kiuru MSSP – Platinum Winner
      • Nuggets – Gold Winner
    • Best robocall mitigation solution (Platinum & Gold)
      • FMS by LANCK Telecom – Platinum Winner
      • Neustar Enterprise Certified Caller (ECC) – Gold Winner
    • Best Flash Call Authentication Solution (Platinum & Gold)
      • VOX360 by VOX Solutions – Platinum Winner
      • Infobip Anam Protect Omnichannel Firewall – Gold Winner

    Vodafone wins gold for 5G roaming service provider

    “We are delighted to have been selected as the winner of the Future Digital Awards for Best 5G Roaming Service Provider and to be recognized as a leader in connectivity. At Vodafone, our mission is to connect everyone and everything in the world, wherever they are, with cutting-edge technology and expertise. 5G is a big part of our commitment to connect. It’s a real honor to have our innovation in 5G recognized among a such a good company.- Sherif Bakir, CEO, Vodafone Roaming Services

    Find out more about Vodafone’s roaming service

    Bango Wins Gold for Best Customer Data Platform Solution

    “Bango has a strong track record of innovation, pioneering browse-and-purchase mobile payments, mobile app store payments, and telecommunications aggregation for digital subscription services. Our data-driven technology empowers telecom operators and their business partners with information that attracts more paying customers, and we are delighted to be honored with this year’s Telco Innovation Awards.” – Anil Malhotra, Chief Marketing Officer and Co-Founder, Bango

    Learn more about Bango

    Digital Virgo Wins Platinum Award for Best Carrier Billing Solution

    “We are proud to have been recognized as the best carrier billing solution in 2023. Carrier billing is definitely a key alternative payment method for mobile commerce. It provides a seamless and secure experience for users and is full of opportunities for all players in the ecosystem. Our technology hub is the foundation of an efficient and sustainable monetization ecosystem. By connecting telecom operators and merchants, we help our partners meet the ever-changing challenges of a market full of potential. – Guillaume Briche, CEO of Digital Virgo.

    Learn more about Digital Virgo

    Infobip Wins Platinum for RCS and Gold for Flash Call Authentication

    “Infobip is honored to receive the Juniper Research Future Digital Awards for our RCS and Flash Call Fraud Prevention solutions. These awards encapsulate our commitment to developing a secure ecosystem of digital customer communications, spanning the full range of available channels and proactively seeking to reduce and prevent fraud. It’s also praise for the entire mobile industry, at the forefront of digital transformation, as the need for flexible and user-friendly solutions will only increase. – Matija Razem, Vice President of Business Development, Infobip

    Learn more about Infobip’s RCS service

    Methics’ Kiuru MSSP Wins Platinum for Best Mobile Authentication Solution

    “Methics has deployed its award-winning Kiuru MSSP platform as a solution for national identity management and mission critical enterprises such as retail banking etc. The platform orchestrates services such as Mobile ID, eIDAS QTSP, strong authentication and high LOA digital signatures. Methics’ products offered under the “Kiuru” and “Alauda” products provide multiple digital identities and certificates, support remote and local keystores, and smartphone app keystores. Methics’ technology offers a complete and flexible implementation of mobile PKI solutions. – CEO, Jarmo Miettinen, Methique

    Learn more about ethics

    Neustar wins gold for best robocall mitigation solution

    “We are honored to have been recognized for Juniper Research’s Best ROB Mitigation Solution two years in a row,” said James Garvert, senior vice president of communications solutions at Neustar, a TransUnion company. “This year, the award went to Enterprise Certified Caller, which enables banks and other organizations to protect their customers by protecting them against call spoofing attacks. Six out of seven calls pose a risk of identity theft, which opens the door to account takeover fraud; a crime that costs consumers an estimated $12 billion a year.

    Learn more about Neustar’s Enterprise Certified Caller solution

    Rakuten Symphony Wins Gold for Network Virtualization Innovation of the Year

    “I am thrilled to see Rakuten Symphony Symworld™️ Cloud recognized for our innovation in network virtualization. We have long understood the importance of network virtualization, especially for the telecommunications industry. Our hyperconverged cloud-native platform Symworld™️ Cloud runs both CNFs (Containerized Network Functions) and VNFs (Virtualized Network Functions), delivering tremendous efficiency to telecom operators. The benefits of this innovative platform are proven at scale in production with Rakuten Mobile, through significant CAPEX and OPEX savings, operational simplicity, accelerated deployments and more. – Partha Seetala, President – ​​Cloud BU, Rakuten Symphony

    Learn more about Rakuten Symphony Symworld™️ Cloud

    TNS Wins Platinum for Roaming Hub and Gold for Best Digital Transformation

    “At TNS, we are committed to developing innovative solutions that have a positive impact on all industry stakeholders in the communications market. Automated calls have dramatically reduced response rates, creating a need for analytics-based solutions such as TNS Enterprise Branded Calling. It is an honor to be recognized by Juniper Research for our work in digitally transforming the way businesses approach voice calling, as well as retaining our Platinum Award position for our 5G roaming services for the second year. consecutive. – Bill Versen, President of Market Communications and Chief Marketing Officer of TNS.

    Find out more about the TNS roaming service

    VOX Solutions Wins Platinum Award, CEO Award-Winning Mover & Shaker

    “I am thrilled to have VOX Solutions receive the award for Best Flash Call Authentication Solution for the second time in a row, and for myself to receive the Industry Mover & Shaker Award in Telco Innovation! At VOX, we are happy to help our clients capitalize on important trends and contribute to high industry standards. These awards are testament to our continued efforts to remain the innovation leader in monetization and anti-fraud services for mobile operators and enterprises around the world. Thank you, Juniper Research, for our collaboration, trust and confidence in VOX Solutions. – Ehsan Ahmadi, CEO and Founder of VOX Solutions.

    Learn more about VOX Solutions

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